Member relationship management (MRM) is not just
another Acronym it is a business practice that,
when implemented correctly, is integral to an
organisation's long-term success and growth.
The overall goal of MRM is to build and maintain
highly personalized relationships with each member
to cultivate organisational loyalty and value.
Achiever MemberConnect ensures your staff communicate
effectively with your members or customers. It's
the one place anyone can access to find out all
there is to know about a member such as events/seminars/courses
attended, services they have subscribed to and
who has spoken to them and what they said.
Achiever MemberConnect makes it easy to create
and execute successful marketing campaigns for
membership drives, renewal campaigns, event registrations
and other marketing efforts.
Our team of experienced consultants have successfully
implemented Achiever solutions at companies such
as Trada and Association of Colleges (AoC). Achiever
MemberConnect has helped them to streamline their
business and can help you:
Increase customer retention
Improve customer relations
Achieve clear
customer communication
Improve targeting
Membership Management Functionality
Membership
Management
Ability
to store a complete view of thememberwhether its an individual or an organisation
Ability
to link all incoming and outgoing correspondence
to member/organisation
Perform
quick searches to locate information using
different criteria and combinations
Track
unlimited numbers of members and the relationship
between them
Automatically
manage recurring events such as subscriptions
Store
preferred contact method against member (for
example, email, mail)
Complete
member profiling such as hobbies, interests,
events attended etc
Send Training
Course schedule to selected contact in HTML
or Microsoft Word
Event
Management
Profile
members and non-members to invite them to
match members to events
Send
out invitations by preferred contact method
Automatically
managefollow-ups and confirmations includingresponse management
Generate
pro-formas and pass through billing information
to the accounting system (different price
levels can be set up based on criteria)Printing name badges, labels and attendee
lists
Allow
registration via your Standard Web site or
email forms
Hold
budgeting information and track actual costs
against budget by event
Contact
Us
to find out how you could benefit from Achiever
MemberConnect. Call us on 0870 241 1756
for more information and find out about our customer
testimonials.
See Events
for information on Membership Management seminars
and events in your area.