Achiever Software - More than just CRM

CRM

Your business is unique. At Achiever we understand that it is this individuality that provides you with your competitive edge. When choosing a system to successfully support your business processes you require something that not only meets your current needs but will adapt as your business evolves.

At Achiever we have extensive experience of working with customers from a continuum of industry sectors with often complex and diverse business process and data requirements.
Achiever Anyware provides you with the tools and flexibility that enables you to create a solution closely moulded to your needs including:

Extended functionality that provides previously autonomous departments with access to business critical information
Complete control over the structure of your database
Ownership of the system to configure new and existing screens without any code
A long-term solution that will continue to adapt as your needs evolve
Workflow that maps to your business processes across system areas
Online accessible solution for customers, partners, suppliers and members
Robust security including data encryption to protect critical and sensitive business information
Customisable integration options for your existing applications

Flexible Functionality

Achiever Anyware offers your business flexible, customisable functionality to streamline your individual processes and securely capture your business critical information.

Sales	Improve decision making with greater visibility and accuracy across the sales pipeline and forecasts. Implement, monitor and measure against targets to assess performance and productivity. Streamline your sales process and provide users with the tools to facilitate the sales process and improve responsiveness.
Marketing	Improve response rates with sophisticated customer/prospect profiling capability and focused targeted marketing activity. Record and measure campaign and event costs for detailed return for Return on Investment (ROI) analysis.
Customer Service	Improve enquiry and issue resolution by streamlining customer service processes, implementing alerts and escalation procedures on due dates and providing secure on-line access for customers/partners via secure on-line portals.
Course Management	Facilitate course booking, tracking and management whilst improving customer satisfaction.
Partner Management	Improve partner communication through visibility of information via partner portals leading to stronger relationships and increased sales opportunities.