Simon Pollock from Surrey County Council talks about the the sucessful implementation of a 120 seat call cenitre powered by Achiever, and the huge cost savings achieved.
Connaught Compliance Services
Risk Management Solutions specialist Connaught Compliance Services
needed a highly flexible information management
system that could meet hugely diverse needs from telemarketing to appointment scheduling, billing to
workfow management.
The company thought it was asking the
impossible . . . until they spoke to Achiever Software.
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Neville Johnson Offices uses Achiever CRM to create complete
business solution
Manchester-based home furniture designer and manufacturer, Neville Johnson Offices, have been
successfully using Achiever CRM to manage their internal processes and provide information to all areas of
their business for over 4 years.
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Surrey County Council
Contact Centre
Driven by the need to make its services more accessible to
residents, Surrey County Council turned to Achiever to help
implement a ‘one number’ contact centre.
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Shared Service Centre
Since the 1990’s Surrey County Council has sought to gain efficiencies and look at ways of managing the challenges
of its 260-plus applications. Surrey began the challenge of consolidating
these areas in a common business unit, which would be known as the Shared Service Centre.
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Warwickshire College
When Warwickshire College, a large college of general Further Education, began looking for a Customer Relationship
Management (CRM) system, it had a clear picture of its key requirements.
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