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Training Quality Standard

How Achiever can help your College gain and retain the Training Quality Standard

Achiever Education has been specifically designed to enable your Institution to monitor, manage and report on the elements required in the Training Quality Standard.

Solution Benefits:

  • Contact strategies and plans can be applied to the employer database, allowing different approaches based on sector, size of employer etc.


  • Ability to log all activity including contact strategy plans and easily report on this information


  • Benchmark against agreed performance measures such as time from enquiry to response by use of Service Level Agreements (SLAs)


  • Record targets then review post training to measure effectiveness against original outcome target.


  • Track results over any time period and carry out period-on-period trend analysis for continuous improvement.


  • Generate surveys and questionnaires to review the quality and level of customer service provided.


  • Workflow tools allow activity templates to be built so that appropriate users are reminded to carry out actions at the correct point in time, ensuring adherence to contact strategy plans

The TQS Framework

 

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