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Employer Engagement

The employer engagement framework will be part of the three-year development plans for 2005/06 to 007/08. All providers will be expected to agree new targets for employer engagement in spring 2005 as part of their development plan.

Understanding an employer's needs can be difficult without a system that provides all departments and faculties with a consolidated view of information captured across all touch-points.

Achiever Anyware's intuitive employer engagement system enables you to create a complete history against each employer and employer learner enabling you to tailor the way you engage with each employer and allowing you to become more responsive to each employers requirements.

More than just a data management system, Achiever's sophisticated workflow functionality, allows you to streamline your business processes ensuring each employer is handled consistently and contacted in accordance with your business strategy.

Achiever Anyware allows you to:

Capture all contact and correspondence against each employer and ensure each employer is contacted regularly but not over-contacted
Record previous courses attended and courses of interest to focus marketing activity and only offer employers services and courses they are interested in
Generate quotations and track orders through to completion in line with business processes
Process feedback from on-line surveys to assess courses and services provided for continuous improvements and possible increase in customer satisfaction and course provision
Analyse effectiveness of employer engagement strategy by assessing new customer take-on, monitoring repeat business and trends and identifying fee income generated from employers

View Achiever Employer Engagement (.pdf)


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More Information

Contact Us to find out how your telesales team could benefit from Achiever. 

Call us on 0870 241 1756 for more information and find out about our customer testimonials.

 
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