Achiever HelpDesk

Achiever's HelpDesk gives the help-desk and field support teams the same benefits that sales, marketing and customer service already derive from Achiever.

Unlike most CRM systems, HelpDesk is an extension of Achiever, not a separate product. So everyone gets the same consistent view of the company's entire relationship with a customer, including every meeting, document, agreement and conversation that has ever taken place.

Now your engineers will be able to provide a first class service, with an intimacy that comes from being completely informed. Sales will like it to, because now they can find out about problems before they sit in front of the client!