Some other sites you may find interesting:

CRM Experts

CRM Community
www.crmcommunity.com

CRMdaily (NewsFactor Network)
www.crmdaily.com

CRM Forum
www.crm-forum.com

CRM Guru
www.crmguru.com

Destination CRM
www.destinationcrm.com

Front Line Solutions
www.frontlinehq.com

Real Market
www.realmarket.com

HelpDeskSITE
www.helpdesksite.us

For CRM resources visit this CRM software directory
www.markcarey.com/web/crm-software

Online Magazines

Customer Interface
www.c-interface.com

InformationWeek
www.informationweek.com

Sales & Marketing Management Magazine
www.salesandmarketing.com

Selling Power Magazine
www.sellingpower.com

SellMoreNow.com
www.sellmorenow.com

CRM Buyer
http://www.crmbuyer.com/

Analysts

Aberdeen Group
www.aberdeen.com

AMR Research
www.amrresearch.com

Forrester
www.forrester.com

Gartner
www.gartner.com

IDC
www.idc.com

Meta Group
www.metagroup.com

vSente
www.vsente.com

Internet Monitoring and surveillance software

Spy Software
www.1-spy-software.net